Hey Mary Privacy Policy

Hey Mary ("Company," "we," "our," "us") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use our loyalty software (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Service.

1.Information We Collect

a. Information You Provide to Us

• Account Information: When you register for an account, we may collect your name, email address, phone number, and other relevant details.
• Business Information: If you are a business user, we may collect details about your company, store location, transaction data, and loyalty program details.
• Customer Data: If you use our Service to manage customer loyalty programs, we may collect customer names, contact details, and purchase history.

b. Information Collected Automatically

• Device Information: We may collect information about the device you use to access our Service, including IP address, browser type, and operating system.
• Usage Data: We collect details about how you interact with our Service, including pages visited, time spent on the platform, and transaction details.
• Cookies & Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns.

2. How We Use Your Information

We process your personal information based on legitimate business interests, contractual necessity, and legal compliance for the following purposes:

• To provide, operate, and maintain our Service.
• To improve user experience and develop new features.
• To process transactions and manage customer loyalty programs.
• To send updates, marketing communications, and security notifications (subject to your consent where required by law).
• To comply with legal obligations and prevent fraudulent activities.

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our obligations under our Terms of Service.
• Legitimate Interests: To enhance and improve our Service and customer support.
• Legal Compliance: To comply with applicable laws, regulations, or law enforcement requests.
• Consent: In cases where consent is required, we will obtain your consent before processing your data.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Service (e.g., payment processors, analytics providers, cloud storage providers).
• Business Partners: If you are a business using our Service, we may share necessary information with your customers.
• Legal Authorities: If required by law, we may disclose information to comply with legal obligations or respond to law enforcement requests.

5. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When we no longer need to process your personal data, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

• Access & Update: You can review and update your account information at any time.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
• Data Deletion: You can request the deletion of your data by contacting us at [contact email].
• Restrict Processing: In certain circumstances, you may have the right to restrict or object to the processing of your personal data.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in countries with different data protection laws. By using our Service, you consent to the transfer of your data to the United States and other jurisdictions where we operate.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing them with your personal data.

10. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date above. Your continued use of the Service after such modifications constitutes your acknowledgment of the updated policy.

12. Contact Us

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at info@heymary.co.